ATEMPO S.A.
ATEMPO is an Argentine home telecare company with over 14 years of experience. Despite solid operations, the entire commercial cycle ran on spreadsheets, paper, and scattered emails. The contract signing process was the bottleneck.
In four weeks, Agentify designed, developed, and deployed a platform that digitizes sales rep management, contracts, and onboarding end-to-end. On the first day of use, ATEMPO was already signing contracts through the application.
ATEMPO had built reliable operations, but with zero automation layer. Sales activity, lead tracking, contract signing, and implementation were all managed with spreadsheets and manual processes. The most painful point was onboarding: that's where they lost clients who had already said yes.
A commercial process that worked — but lost clients at the last step.
01The sales team sent clients an extensive PDF with terms and conditions.
02The client — usually an elderly person or a family member — had to read it all, print it, fill it out by hand, sign it, scan it, and send it back by email.
03If something was illegible, incomplete, or missing, the team had to call the client to correct it.
04There was no systematic quality control: everything depended on the operator's attention and the scan quality.
05Information traveled in spreadsheets between sales and implementation, with no traceability or clear statuses.
06High churn during onboarding due to the friction of 'print, sign, scan, resend'.
07Operational and compliance risk: contracts in loose files, no validations, no audit trail.
Short cycles, fast decisions, and code in production from week one.
We understood the real flow — not the documented one — by talking directly with the people who run the business every day.
Built the platform foundation with per-rep access, visible pipeline, and lead management.
Replaced the PDF with a guided form with integrated digital signing, designed for elderly users to complete from their phone.
Connected the entire end-to-end flow and deployed the platform to production.
There was no existing system to audit. What we found was a 100% manual process with measurable consequences.
The goal wasn't to digitize the PDF: it was to redesign onboarding so the client could complete it in minutes, from their phone.
Complete contract lifecycle system with end-to-end traceability.
Each rep has their own access, assigned leads, and real-time pipeline visibility.
Guided form replacing the PDF, with Argentina-specific validations.
Architecture that eliminates operational overhead and enables growth without rewrites.
The platform went from idea to production in one month. The day after deployment, ATEMPO was already signing real contracts.
The onboarding bottleneck ceased to exist.
It wasn't a months-long project with analysis phases. It was focus, speed, and decisions made with the people who run the business.
We didn't digitize everything at once. We attacked onboarding because that's where clients were being lost.
Product decisions made directly with the people who run the business every day, not through intermediaries.
From technical design to production deployment, the same team that designed the solution built and shipped it.
Local validations (DNI, CUIT/CUIL), local formats, local regulations (Ley 25.326). From day one.